HCL Quality Policy
Our commitment to ensuring we deliver the highest quality
HCL Fasteners Limited is committed to the manufacture / supply of plastic and metallic clamping solutions and ancillary products across a wide variety of sectors and markets. Focus will be given to:
- Meeting or exceeding the customers’ specified requirements and reasonable expectations.
- Working within the framework of statutory, regulatory and legal requirements.
- Ensuring products sent to customers are correct and arrive in good time and in good condition.
- Managing risks, process inputs and process outputs to ensure consistent products.
- Continually improving, growing and developing the business using a Quality Management System that conforms to the requirements of ISO9001 to ensure consistent quality in all work undertaken.
- Establishing and communicating measureable Quality Objectives that will reflect the company strategy and will be subject to review to ensure ongoing relevance and performance.
- Ensuring that Quality and Continual Improvement are responsibilities for all employees, in every activity, throughout the company.
- Supporting all employees according to their individual needs for personal development, training and resources.